Pickup shifts with you
Delayed arrival
Flight delayed by 90 minutes. We see the delay and shift the pickup time so the driver is there at the new moment. No waiting fees, no aimless circling.
USP
Live flight tracking
flight delays covered
For every arrival we track your flight live. Delayed? The pickup time auto-shifts. Landing early? The driver is ready. 60 minutes of free waiting after your original landing time.
Scenarios
What we do in 4 scenarios
Auto-adjust
Early landing
Flight lands 20 minutes earlier than scheduled. The driver is ready earlier. You don't wait for the original pickup time.
Free rebooking
Cancelled flight
Flight cancelled entirely? Report it at least 4 hours before your scheduled pickup and we'll move your booking to your replacement flight at no extra cost.
60 min free
International arrival
Long queues at passport control or baggage claim? 60 minutes of free waiting covers 95% of cases. The driver waits, no surcharge.
How it works
The tech behind it
Professional flight data
We follow your flight using professional flight data, linked to the flight number you provide when booking. That way we spot a delay or an early landing in good time.
Status on your booking page
Your personal booking page shows the current flight status and the updated pickup time. On a major change we inform you and the driver.
Pickup matched to your flight
The pickup time is matched to the live flight status rather than a fixed time — so the driver is ready when you land.
60-min buffer
Standard 60 minutes of free waiting after the originally scheduled landing time. Enough for security, baggage and double-checks.
Check flight times
Want to check flight times yourself?
You never have to refresh a live flight tracker for your ride — that's our job. Still like to check flight times yourself? Three quick ways:
- Your booking page. The link in your confirmation email shows the live status — whether your flight has departed, is delayed or has landed — plus the updated pickup time.
- schiphol.nl or the Schiphol app. Current departure and arrival times per flight number, straight from the airport.
- Your airline.The airline's own website or app shows the status of your specific flight.
Flight cancelled? Contacting the airline is the fastest way to arrange a replacement flight. Then report your new flight to us at least 4 hours before your scheduled pickup, and we move your booking at no extra cost.
FAQ
Frequently asked questions
What if my flight is delayed by more than 60 minutes?+
Waiting beyond 60 minutes is €0.75/minute, which we agree with you up front. On a large delay (2+ hours) we get in touch to walk through alternatives — for instance moving the pickup to your replacement flight time.
Does this work for all airports?+
Full monitoring for Schiphol (AMS), Rotterdam The Hague (RTM) and Eindhoven (EIN). For pickups to the airport we use OAG/AeroDataBox flight-schedule data to track your departure flight.
How do you know which flight I'm on?+
When booking you provide the flight number (e.g. KL1004). That's how we link your booking to the live flight data. Without a flight number we use the pickup time you specify.
Can I see the flight status myself?+
Your confirmation email contains a link to your personal booking page with the current flight status and updated pickup time. On a major change we also inform you.
Do I pay extra when my flight is delayed?+
The fixed ride price never changes. On flight delays we shift the pickup to the new arrival time, so the driver simply arrives later — no waiting fees. Only if reaching the driver takes longer than the free 60-minute window does waiting time (€0.75/minute) apply, agreed with you up front.
Where do I find my flight number to check flight times?+
On your airline ticket or booking confirmation (e.g. KL1004). Enter it when you book your transfer — from that moment we track the flight and adjust the pickup time automatically.