Payment methods: iDEAL, credit card and Klarna

Pay with iDEAL, credit card, Bancontact, Apple Pay, Google Pay, Klarna or, for business, on invoice. There is no surcharge by payment method.

Calculate your fare

Schiphol Plaza with the AMS sign and orange circle

How you can pay for your ride

You choose your payment method in the last step of booking. With a Belgian bank card, you can also pay with Bancontact.

iDEAL

Credit card

Visa, Mastercard, Amex

All major credit cards accepted. 3D Secure / strong authentication automatic. Ideal for business and international guests.

Processing time: Instant
Fees: No fees

Apple Pay

Face ID / Touch ID

One-tap payment on iPhone, iPad or Mac with Safari. Fast, secure, with biometric authentication.

Processing time: Instant
Fees: No fees

Google Pay

Android / Chrome

One-tap payment on Android devices or Chrome browser. Secure with your linked payment method.

Processing time: Instant
Fees: No fees

Klarna

Now, within 30 days or in 3 instalments

You complete the payment with Klarna and choose how to pay there. Klarna decides whether you can pay later. Your ride is confirmed right away. Available for private customers in euro countries.

Processing time: Instant
Fees: No surcharge

Business on invoice

Payment term by arrangement

For business clients on request. Invoice by email within 1 business day. The payment term is agreed with you. A monthly summary invoice is also available.

Processing time: After ride
Fees: No fees

Cash

Not supported

Cash is not accepted in the vehicle. Pre-payment via one of the methods above is required for every ride.

Processing time: N/A
Fees: N/A

How we secure your payment

Stripe payment processing

All payments are processed via Stripe (PCI DSS Level 1). We never store card details ourselves.

TLS 1.3 encryption

All data between you and our servers is end-to-end encrypted with the latest TLS standard.

3D Secure (SCA)

Strong Customer Authentication under PSD2: extra verification for credit-card transactions above €30.

Fraud detection

Stripe Radar identifies suspicious transactions in real time and blocks them before execution.

Questions about payment

When is my card charged?

At booking. You complete the payment online when you book, so your ride is confirmed and there is nothing to settle in the car. With Klarna, you pay Klarna the way you chose there.

Can I pay after the ride?

You complete the payment when you book. Paying later is only possible through Klarna: you then pay Klarna within 30 days or in 3 instalments, if Klarna approves this. Klarna is available for private customers in euro countries only. Business clients with an invoice arrangement pay on invoice, with a payment term agreed with you.

How do I get a refund after a cancellation?

As real money back to the original payment method within 5–7 business days, never as a voucher or travel credit. iDEAL is usually faster (3–5 days); credit card can take up to 10 business days depending on your bank. If you paid with Klarna, Klarna processes the refund and adjusts what you still owe. Cancelling up to 24 hours before pickup is free (100% back).

Do I get an invoice?

Yes. A PDF invoice arrives in your inbox shortly after the ride. Consumer: for your records. Business: VAT specified, with PO reference if provided.

Which cards don't you accept?

Diners Club, JCB, Discover and UnionPay are currently not supported. For large business rides we can sometimes arrange a bank transfer. Call 085 060 2543.