Frequently asked questions about your taxi to Schiphol

You can book online up to 1 hour before your pickup time, day and night. One exception: between 02:00 and 09:00 you can't book a ride that departs that same morning: simply book early rides the evening before. For peak times (holidays, weekends) we recommend booking 24 hours in advance for certainty. Online booking no longer available? Call us directly at 085 060 2543.

Yes. Enter the pickup address, name and phone number of the traveller. You receive the confirmation and invoice. If the traveller is picked up at Schiphol, forward the pickup point from your email; once the traveller has landed, the driver will contact them.

Yes. Click '+ Add stopover' at step 1. A stopover along the route costs €7.50; if it requires a detour, the extra kilometres are charged at our regular per-km rate. All visible in the price before payment.

Fixed. The price you see at booking is the total. No meter ticking up, no night surcharge, no surprises afterwards. Including luggage and waiting time.

iDEAL, credit card (Visa/Mastercard/Amex), Bancontact, Apple Pay, Google Pay, and business invoice on request. All payments via Stripe, secure and encrypted.

For business customers yes, on request at booking. The invoice is in your inbox within 1 business day, with a payment term agreed with you.

No. Your fixed price is the same amount day and night: no night surcharge, no weekend or public-holiday surcharge, not even on New Year's Eve. Rides run 24/7 all year round. A ride at 03:00 costs exactly the same as the same ride during the day.

No problem. We track your flight via AeroDataBox in real-time and automatically adjust the pickup time. Follow the message with your pickup information. 60 minutes free waiting after landing.

Call us immediately at 085 060 2543. If you let us know at least 4 hours before your scheduled pickup, we move your booking to a new time free of charge (your replacement flight, for instance), or you cancel with a 50% refund, as real money back to your account. If you tell us later than 4 hours ahead, or we can't reach you, the ride counts as a no-show without a refund.

Once you have landed, the driver will contact you. On arrival at Schiphol the driver waits at the pickup point we send you by email in advance. With the Meet & Greet option (+ €30, not with Comfort; included with VIP pickups) the driver waits in the arrivals hall with a sign showing your name.

There is no need. The Kiss & Ride at Schiphol Plaza is the short-stop zone for people who drop off or collect someone in their own car: a brief stop is allowed, but the car may not stay there, so waiting still means short-term parking in a car park. If you book through SchipholRide, you don't need to park at Schiphol at all: on departure the driver drops you at the right departure hall (so no long-term parking for your own car either), and on a pickup the driver waits at the pickup point we send you by email in advance, with 60 minutes of free waiting after landing.

Comfort and VIP take 3 large suitcases, Premium 4, the Van 7 (allow up to 23 kg and 80x55x35 cm per suitcase). Hand luggage travels with you in the car, at no extra charge. More large suitcases than fit in the car? You can still book. We will contact you to find a solution together. Extra or oversized luggage (skis, bikes, golf bags) on request at booking.

Yes. At the vehicle step when booking, select a Maxi-Cosi (0 to 13 months) or toddler seat (9 months to 4 years): €15 once per booking, however many seats you request. The first seat is guaranteed, extra seats depend on availability.

Comfort (Volkswagen Passat or similar, 1-4 people, 3 large suitcases), Premium (Mercedes E-Class or similar, 1-4 people, 4 large suitcases), Van (Mercedes V-Class or similar, 5-8 people, 7 large suitcases), VIP (Mercedes S-Class or similar, 1-4 people, 3 large suitcases, with water and wifi on board). All with AC and phone chargers.

Email info@schipholride.nl, send a WhatsApp or call 085 060 2543 with your booking reference. Free up to 24 hours before pickup (with a 100% refund as real money to your account, never a voucher), then 50% refund up to 4 hours before pickup.

Yes, free up to 24 hours before pickup (time, date, vehicle type, address). After that it depends on the change: call us and we'll see what's possible.

Yes. SchipholRide is an independent Dutch booking platform, registered with the Chamber of Commerce (KvK 82488703), and works only with licensed carriers: the ILT operator licence and a driver's card with a certificate of conduct (VOG) are mandatory. Customers rate us 4.8 stars on Google (63 reviews). You pay a fixed total price straight away when you book, cancel free of charge up to 24 hours before pickup (real money back, never a voucher) and on a pickup you get 60 minutes of free waiting after landing.

No. SchipholRide is an independent Dutch booking platform for airport transport and is not part of Schiphol Airport or the airport itself. We arrange private transport to and from Schiphol with licensed drivers, a fixed price upfront and free live flight tracking, 24/7, across the Netherlands.

No. SchipholRide is an intermediary platform: we connect you with an independent, licensed carrier who carries out the ride. The contract of carriage is between you and that carrier, and the carrier is responsible and liable for carrying out the ride. Our role is the booking, the fixed price and the service around it.

The independent, licensed carrier that carries out the ride. The carrier is insured for the transport and liable for how it is carried out. Complaints or problems? Call us on 085 060 2543. We mediate and solve it together.

Yes. The website and booking work in both English and Dutch, and the licensed drivers who carry out your ride assist you in English. You're on the English site now (schipholride.nl/en). Questions in English or Dutch are welcome via info@schipholride.nl, WhatsApp or 085 060 2543.

Yes. Choose the Van class (Mercedes V-Class or similar) for 5 to 8 people plus luggage: one fixed total price for the whole group, not per person. Need more info or a bigger group? Call 085 060 2543.