Answers to
your questions

You can book up to 4 hours before departure. For peak times (early mornings, holidays, weekends) we recommend booking 24 hours in advance for certainty. Last-minute is often possible too — call us directly at 085 060 2543.

Yes. Enter the pickup address + name + phone number of the traveller. You receive the confirmation and invoice. The traveller gets an SMS 15 min before pickup with driver info.

Yes. Click '+ Add stopover' at step 1. Each extra stop is €7.50 within the same city, or €0.55 per km for detour. All visible in the price before payment.

Fixed. The price you see at booking is the total. No meter ticking up, no night surcharge, no surprises afterwards. Including luggage and waiting time.

iDEAL, credit card (Visa/Mastercard/Amex), Apple Pay, Google Pay, and business invoice on request. All payments via Stripe — secure and encrypted.

For business customers yes, on request at booking. Invoice within 1 business day in your inbox, payment within 30 days.

No problem. We track your flight via AeroDataBox in real-time and automatically adjust the pickup time. You receive an SMS update on changes > 15 min. 60 minutes free waiting after the original landing time.

Call us immediately at 085 060 2543. We can often reschedule your booking to your new flight time or re-plan within the same day. For cancelled flights our cancellation terms apply — usually we can convert to a credit.

You receive an SMS 15 min before pickup with the driver. On arrival at Schiphol the driver is ready in the arrivals hall with a sign showing your name (on request) or outside at the agreed pickup point.

Per person 1 large suitcase (max 23kg, 80x55x35cm) + 1 carry-on. No surcharge. Extra or oversized luggage (ski, bike, golf bag) on request at booking.

Yes. Tick 'Child seat needed' at booking and provide the child's age. Free. We arrange the right size.

Comfort (Volkswagen Passat or similar, 1-4 people), Premium (Mercedes E-Class or similar, 1-4 people), Van (Mercedes V-Class or similar, 5-8 people), VIP (Mercedes S-Class or luxury V-Class, with water + wifi on board). All with AC and handsfree chargers.

Via the cancel link in your confirmation email, or call us at 085 060 2543. Free up to 24 hours before departure, then 50% refund up to 4 hours before departure.

Yes, free up to 24 hours before departure (time, date, vehicle type, address). After that depends on the change — call us and we'll see what's possible.