Answers to
your questions

You can book online up to 1 hour before your pickup time, day and night. One exception: between 02:00 and 09:00 you can't book a ride that departs that same morning — simply book early rides the evening before. For peak times (holidays, weekends) we recommend booking 24 hours in advance for certainty. Online booking no longer available? Call us directly at 085 060 2543.

Yes. Enter the pickup address + name + phone number of the traveller. You receive the confirmation and invoice. The traveller gets an SMS 15 min before pickup with driver info.

Yes. Click '+ Add stopover' at step 1. A stopover along the route costs €7.50; if it requires a detour, the extra kilometres are charged at our regular per-km rate. All visible in the price before payment.

Fixed. The price you see at booking is the total. No meter ticking up, no night surcharge, no surprises afterwards. Including luggage and waiting time.

iDEAL, credit card (Visa/Mastercard/Amex), Apple Pay, Google Pay, and business invoice on request. All payments via Stripe — secure and encrypted.

For business customers yes, on request at booking. Invoice within 1 business day in your inbox, payment within 30 days.

No. Your fixed price is the same amount day and night — no night surcharge, no weekend or public-holiday surcharge, not even on New Year's Eve. We drive 24/7 all year round. A ride at 03:00 costs exactly the same as the same ride during the day.

No problem. We track your flight via AeroDataBox in real-time and automatically adjust the pickup time. You receive an SMS update on changes > 15 min. 60 minutes free waiting after the original landing time.

Call us immediately at 085 060 2543. If you let us know at least 4 hours before your scheduled pickup, we move your booking to a new time free of charge — your replacement flight, for instance — or you cancel with a 50% refund, as real money back to your account. If you tell us later than 4 hours ahead, or we can't reach you, the ride counts as a no-show without a refund.

You receive an SMS 15 min before pickup with the driver. On arrival at Schiphol the driver is ready in the arrivals hall with a sign showing your name (on request) or outside at the agreed pickup point.

Per person 1 large suitcase (max 23kg, 80x55x35cm) + 1 carry-on. No surcharge. Extra or oversized luggage (ski, bike, golf bag) on request at booking.

Yes. Tick 'Child seat needed' at booking and provide the child's age. Free. We arrange the right size.

Comfort (Volkswagen Passat or similar, 1-4 people), Premium (Mercedes E-Class or similar, 1-4 people), Van (Mercedes V-Class or similar, 5-8 people), VIP (Mercedes S-Class or luxury V-Class, with water + wifi on board). All with AC and handsfree chargers.

Email info@schipholride.nl, send a WhatsApp or call 085 060 2543 with your booking reference. Free up to 24 hours before departure — with a 100% refund as real money to your account, never a voucher — then 50% refund up to 4 hours before departure.

Yes, free up to 24 hours before departure (time, date, vehicle type, address). After that depends on the change — call us and we'll see what's possible.

Yes. The website and booking work in both English and Dutch, and the licensed drivers who carry out your ride assist you in English. You're on the English site now (schipholride.nl/en). Questions in English or Dutch are welcome via info@schipholride.nl, WhatsApp or 085 060 2543.

Yes. Choose the Van class (Mercedes V-Class or similar) for 5 to 8 people plus luggage — one fixed total price for the whole group, not per person. Need more info or a bigger group? Call 085 060 2543.

No. SchipholRide is an independent Dutch booking platform for airport transport and is not part of Schiphol Airport or the airport itself. We arrange private transport to and from Schiphol with licensed, screened drivers, a fixed price upfront and free live flight tracking — 24/7, across the Netherlands.