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SchipholRide

Safety on your taxi to Schiphol: licences, insurance and privacy

Drivers hold the required Dutch taxi licence and driver card. The affiliated carrier handles the insurance, and your data is protected under the GDPR.

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Back seat of a car with grey leather upholstery and visible seat belts, in daylight

Legal requirements for every ride

No badge talk: just what Dutch law requires, and therefore applies to every ride. All requirements are listed on the legal requirements page.

Licensed drivers

Every ride is carried out by a carrier holding the legally required Dutch taxi licence (ILT) and Kiwa driver card, including the mandatory Certificate of Good Conduct (VOG).

Vehicles meeting the taxi rules

Every ride is driven in a vehicle that must meet the Dutch legal taxi requirements: blue licence plates, taxi inspection and the on-board computer (BCT).

GDPR and secure payment

GDPR-compliant: opt-in cookies, data-processing agreements with our service providers, and payments we can never see ourselves (Stripe, PCI DSS Level 1).

Registered Dutch company

SchipholRide is a Dutch company, registered with the Chamber of Commerce (KvK) under number 82488703. You know exactly who you are booking with: our company details are in the footer of every page.

Insurance and breakdown assistance

Legally insured transport

Every affiliated carrier is responsible for holding the insurances legally required for taxi transport. SchipholRide is a booking platform and does not carry out the transport itself; we do not provide any passenger or occupant insurance and cannot vouch for it.

24/7 breakdown assistance

Vehicle breakdown during a ride: replacement transport as fast as possible, or a taxi to your destination. No extra cost to you.

Vehicles: inspections and equipment

APK and inspections

Affiliated carriers must hold a valid Dutch APK and the legally required inspections. The carrier is responsible for the technical condition and maintenance of the vehicle.

Safety features

Vehicles driving for SchipholRide must have the legally required safety equipment, such as ESP, ABS and airbags. Further assistance systems depend on the carrier's vehicle.

Fire extinguisher and first aid

Under Dutch regulations the carrier must equip the vehicle with, among other things, a fire extinguisher, first-aid kit and warning triangle. The carrier is responsible for this.

Approved child seats

Bookable at the vehicle step when booking (€15 per booking): Maxi-Cosi infant seat (0 to 13 months, up to 13 kg) or toddler seat (9 months to 4 years, 9 to 18 kg), ECE R44/04 or i-Size approved.

Legal requirements for drivers

The full selection process is on the drivers page.

Driver card and conduct certificate

Every taxi driver in the Netherlands must hold a Kiwa driver card. It is only issued with a recent Certificate of Good Conduct (VOG) from the Dutch Ministry of Justice screening authority (Justis).

Taxi licence (ILT)

The carrier must hold a valid taxi operator licence, issued by the Dutch Human Environment and Transport Inspectorate (ILT).

Professional competence

The driver card requires passing the statutory Dutch taxi exam: knowledge of the rules, safe driving and passenger care.

Evaluation on incident

On any complaint or incident, an immediate evaluation follows. More detail on the drivers page.

Privacy and your personal data

GDPR-compliant

Full compliance with the General Data Protection Regulation. Privacy by design.

Encrypted storage

Personal data encrypted at rest (AES-256) and in transit (TLS 1.3).

No personal GPS tracking

Vehicles are tracked for operational reasons (dispatch). No separate person tracking, no data resale.

Right to be forgotten

On request we delete all personal data within 30 days, except where Dutch tax law requires 7-year invoice retention.

The full policy is in the privacy policy.

Questions about safety and privacy

Are vehicles tracked with GPS?

Vehicles yes: for dispatch, route optimisation and in case of theft or an accident. People no: you are not tracked as a traveller, and you're anonymous once the ride is complete.

How long do you keep my data?

Bookings and invoices 7 years (Dutch tax law). Customer-service communications 2 years. Marketing emails until you unsubscribe. On request we delete earlier where legally possible.

Who has access to my booking details?

Only the driver doing your ride (gets name, phone and address) and our admin team for support. No third parties, no data resale.

What if I feel uncomfortable with the driver?

Call 085 060 2543 right away: we act immediately. For emergencies: 112. The SchipholRide line is open 24/7 with your ride details at hand and can escalate without delay.

Book your taxi to Schiphol

Your Schiphol taxi, fixed price upfront.

Enter your pickup address and choose your date and time. You see the fixed fare before you book.

Open the booking page

Enter your route to see your fixed fare. Open the booking page