Fully compliant
Taxi transport in the Netherlands is tightly regulated, and rightly so. Every driver working for SchipholRide meets the legal requirements: from the ILT operator licence and the driver card to the on-board taxi computer. Below we explain what each requirement means.
The requirements
Six requirements for legal taxi transport, each of which every affiliated driver demonstrably meets.
To provide taxi transport in the Netherlands, an operator licence for taxi transport is mandatory, issued under the supervision of the Human Environment and Transport Inspectorate (ILT). Every carrier driving for SchipholRide holds this licence. Without a valid licence, no one may carry out paid passenger taxi transport.
Every driver holds a valid driver card (chauffeurskaart). It is issued by Kiwa Register and can only be granted after an approved Certificate of Good Conduct (VOG) and a medical examination. The card is displayed in the vehicle during every ride and proves the driver is authorised to carry out taxi transport.
Every taxi vehicle has an on-board taxi computer (boordcomputer taxi, BCT). It records the driver's driving and rest times as well as the ride data, and is legally required. The BCT keeps working and rest hours verifiable, contributing to safe, well-rested driving.
Kiwa Register issues the licence certificates and driver cards for taxi transport on behalf of the government. The documents every SchipholRide driver carries are issued through this official channel and kept up to date.
The affiliated carrier holds the insurances legally required for taxi transport, including liability cover. SchipholRide is a booking platform and does not carry out the transport itself; the carrier is responsible for its insurance and can show it on request.
In the Netherlands, taxi vehicles carry a blue licence plate. That is the outward, visible proof that the vehicle is officially registered as a taxi for paid passenger transport.
Beyond the law
Beyond the legal requirements, the Dutch taxi industry has a voluntary quality mark: the TX-Keurmerk. Carriers holding this mark undergo periodic extra audits on customer satisfaction, complaint handling and the quality of vehicles and administration. Most carriers driving for SchipholRide hold the TX-Keurmerk, on top of all the legal obligations above. The mark is registered to the carrier and can be shown on request during your ride.
Our role
SchipholRide is a booking platform: we connect you with a licensed driver. The licences, the driver card, the on-board computer and the insurance are and remain the responsibility of the affiliated carrier. We only work with drivers who meet these legal requirements, so you can step in with peace of mind.
Read more about how we screen drivers on the drivers page and about our wider safety standards on the safety page.
FAQ
Yes. Every carrier driving for SchipholRide holds the ILT operator licence for taxi transport, and every driver a valid driver card with a background check (VOG). Without these documents, no one may drive for us.
A BCT is the legally required on-board computer in every taxi. It records, among other things, the driver's driving and rest times and the ride data, so working and rest hours are verifiable.
The driver card is issued by Kiwa Register and can only be obtained after an approved Certificate of Good Conduct (VOG). It proves the driver is authorised and screened to carry out taxi transport and is displayed in the vehicle.
The affiliated carrier holds the insurances legally required for taxi transport. SchipholRide is a booking platform and does not carry out the transport itself; the carrier is responsible for its own insurance.
The TX-Keurmerk is a voluntary quality mark in the Dutch taxi industry, on top of the legal requirements. Most carriers driving for SchipholRide hold it. The mark is registered to the carrier itself; your driver can show it on request.
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